Data privacy is a matter of honour!

Thank you for visiting our website and thank you for your interest in our products. 

Privacy information


We inform you here about the processing of your personal data when you visit our website. 


Responsible for the processing is:

Orter Str. 6
95233 Helmbrechts

phone +49 9252 703 0



Data Protection Officer of the controller:

Expert office for data protection and IT security
phone +49 9281 140 9485



Competent supervisory authority under data protection law:

Bavarian State Office for Data Protection Supervision.
PO Box 606
91511 Ansbach

phone +49 981 53 1300



Basis of processing

We collect and process this data on the basis of Regulation EU 2016/679, the so-called General Data Protection Regulation (DSGVO) in conjunction with the Federal Data Protection Act (BDSG) and the Telecommunications and Telemedia Data Protection Act (TTDSG).

You can find the text of the DSGVO here:

You can find the text of the BDSG here:

You can find the text of the TTDSG here:


What data does this information refer to?

Article 4(1) of the GDPR explains what personal data is. It is any information relating to an identified or identifiable natural person. This includes, among other things, name, address, IP address of your terminal device or your internet connection, as well as your e-mail address and, if applicable, bank or credit card information.

Furthermore, we process information that is technically necessary for the correct display of our website, such as browser type and browser settings.


How do we process your data?

Technically necessary data is exchanged in the background between your end device (browser) and our web server. This data is stored on our web server and is used for the correct display of the website in your browser and, if necessary, also for troubleshooting. The legal basis for processing this data is our legitimate interest in the correct presentation and function of our web presence in accordance with Art. 6 (1) letter f DSGVO.

Unless the data is technically necessary, we ask you for this data when you, for example, create a customer account, order our newsletter, register on our site, or place an order in our webshop. The legal basis for processing your data in a customer account or when placing an order is Art. 6 para. 1 letter b DSGVO for the fulfilment of a contract already concluded with us or to be concluded in the future. Data for subscribing to our newsletter is processed on the basis of your consent in accordance with Art. 6 Para. 1 Letter a DSGVO. This data will be deleted immediately after deletion of the customer account or after unsubscribing from the newsletter, unless there is a legal obligation to retain the data. If you have subscribed to our newsletter mailing list, the data you have entered will be passed on to the service provider we have commissioned to send the newsletter - Newsletter2Go, with whom we have concluded an order processing agreement pursuant to Art. 28 DSGVO. For the processing of orders, the data entered by you will be passed on to payment service providers (depending on the selected payment method) and shipping service providers, exclusively to the extent necessary.   

In some cases, so-called cookies, i.e. small text files, which may also contain personal data, are stored on your terminal device. As a rule, cookies are deleted after your visit to our website. In some cases (e.g. if you leave a filled shopping cart) the cookies are stored permanently.

We use third-party software products on our website that may also store cookies. Third party cookies may also share the data collected with the third party provider. More about this below.


How can you control the use of cookies?

When you first visit our website, a so-called cookie banner is displayed. There you have the option of accepting all cookies (including third-party cookies), rejecting all cookies or only accepting a certain class of cookies.

Depending on the browser you use, you can also control the handling of cookies in the settings of your browser.

Information on how to control cookies for the most common browsers can be found here:


Internet Explorer:


Google Chrome:


Please note that some functions of our website may then no longer be available, or no longer fully available.


What rights do I have as a data subject?

As a data subject whose personal data is processed, you have the following rights under the GDPR:

Article 13 DSGVO: The right to information, which we fulfil with this data protection information.

Article 15 GDPR: The right of access.

Article 16 GDPR: The right to have incorrectly stored data corrected.

Article 17 DSGVO: The right to have your data stored by us deleted. If there are no legal retention periods (for reasons of tax law or commercial law), to have the data deleted.

Article 18 DSGVO: The right to restrict processing. If we cannot delete data, we will no longer process the use of your data. If you have corrections made to the data we hold (Article 16 DSGVO), we will also restrict the processing of your data while the correction is being checked.

Article 20 DSGVO: Right to data portability. If you wish to have your personal data stored by us transferred to another body, we will of course make this possible.

Article 21 DSGVO: Right to object. You have the right to object to the processing of your personal data at any time. The objection extends to the future processing of the data.

Article 77 GDPR: Right to complain to a supervisory authority. You can lodge a complaint against the processing of your personal data with the competent data protection supervisory authority for us or any other data protection supervisory authority.

Third-party cookies

We have included links to our appearances on various social media on our website. When you click on the corresponding button, cookies are set by the provider and you are redirected. The third-party providers each set their own cookies, which you may have to consent to, and links these to the cookie set via our website. We have built in links to the following social media. Details of the third party providers' privacy policies can be found on their websites.



Details on data protection:



Details on data protection:



Details on data protection:



Details on data protection:


Google Youtube

Google collects usage and user-related information (e.g. IP address, location, time, frequency of visit) and transfers this to a Google server in the USA as soon as you call up a YouTube video embedded on our site. If you have a Google account and are logged in to Google during your visit to our website, Google will merge the information collected. You can prevent this by logging out of your Google account before visiting our website, by prohibiting the use of cookies in your browser or by using the setting options of our cookie banner.


Details on the data protection of Google services: